Amendments

In January 2026, this new chapter was added to the Other Procedures and Guidance section.

In January 2026, this new chapter was added to the Universal Procedures section.

This procedure was updated in Jannuary 2026 following a full tri.x review. The chapters ‘The Full Review Conversation’ and ‘The Light Touch Review Conversation’ were replaced by one new procedure: 'The Review Conversation’.

In January 2026, a link to the Commissioning Responsibilities under the Care Act chapter of the Care Act 2014 Resource was added.

In January 2026, a scope box was added to this chapter.

In January 2026, information about the accessible information standard was added to Section 1, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In January 2026, a ‘Need to know’ box about Accommodation-Related Needs was added to Section 5, Next Steps (Eligible Needs).

In January 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 2, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available.

In July 2025, text improvements were made to this chapter following a tri.x review. 

This chapter was replaced with an updated version following a full review. The new version includes an update to Section 2, Providing Information about a Person or Carer to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In July 2025, this chapter was replaced with an updated version following a full tri.x review.

In July 2025, this chapter was refreshed following a tri.x review.

In July 2025, a link to the GOV.UK guidance for prisons on what facilities, services and support to provide to prisoners on a daily basis, was added to Section 1, Using this Procedure and Further Guidance.

In July 2025, Section 5, Identifying Carers, was updated to highlight the importance of identifying informal carers.

In July 2025, this new chapter was added to Other Procedures and Guidance.

In July 2025, this chapter was refreshed throughout following a full tri.x review.

In July 2025, this new chapter was added to Other Procedures and Guidance.

In July 2025, a full tri.x review of the chapter, Protecting Moveable Property and Belongings was carried out. The chapter was renamed, and all content was updated. This included incorporating amendments made to the Care Act 2014 Resource chapter, Protecting Property of Adults being Cared for Away from Home following a recent full legal review.

In January 2025, an amendment was made to Section 3, Local Joint Package of Care Arrangements to clarify that the Care and Support Statutory Guidance requires the Local Authority and ICB to agree a local dispute resolution process to resolve any disputes regarding the apportionment of funding in joint funded care and support packages. 

In January 2025, information about fixed costs and Deputy renumeration was updated in Section 5, Exploring all Available Options. Information about Sibstar was added to Section 2, Identifying Support Needs.

In January 2025, Section 3, Principles of Good Recording was updated to include links to resources that support anti-discriminatory recording. 

In January 2025, the link to the ADASS Priority Tool for Deprivation of Liberty Requests was updated in Section 5, Receiving a Standard Authorisation Request.

In January 2025, the link to SCIE: Equality Act 2010 - overview for social care was removed in Section 6, Further Information and Guidance, as the page is no longer available.

In January 2025, amendments were made to Section 2, An Introduction to NHS Continuing Healthcare Funding and Section 5, Providing Information and Advice about NHS Continuing Healthcare. This included adding information about PUPoC (Previously unassessed periods of care).

In January 2025, this chapter was updated throughout following a full tri.x legal review.

In January 2025, Section 11, Meeting Needs and Review was updated to include information about alternative temporary housing options that can be explored. Additionally, Section 13, People with NRPF who are Receiving After-Care under Section 117 of the Mental Health Act 1983 was refreshed and a link added to the Section 117 Aftercare chapter.

In January 2025, information was added to Section 2, Notifying Others about notifications that may need to be made when a person/carer dies, including the requirement that local authorities should notify Ofsted of the death of any care leaver under the age of 25, where it is aware of their care leaver status.

In January 2025, amendments were made to Section 5, Applying for a Mental Health Crisis Breathing Space. This was to reflect the changes to the definition of mental health crisis treatment that were made following the case Kaye v Lees [2023] EWCH 152. 

In January 2025, information about prepaid cards was added into Section 1, What is a Direct Payment.

In January 2025, Section 5, How to Contact the Service, was updated to clarify that a request for a Mental Health Act assessment should be made at the earliest possible opportunity.

In January 2025, Section 9, Good Information and Advice and Prevention was updated to include information about carers leave.

In January 2025, Section 9, Good Information and Advice and Prevention was updated to include information about carers leave.

In January 2025, text improvements were made to this chapter. This included adding information about the Right Care Right Person guidance used by the police and the interface between the Mental Health Act and the Mental Capacity Act 2005.

In October 2024, Section 2, Reporting Abuse and Neglect, the email and contact details were updated.