Safeguarding Adults

See: Identifying and Reporting Abuse and Neglect, which is part of the larger Care Act 2014 resource.

Adults

Phone

• 0191 278 8377 (Monday-Friday, 8am-5pm);
• 0191 278 7878 (Evenings and Weekends).

Text/SMS   

• 07968474891 (Monday-Friday, 8am-5pm).

In writing

• Adult Social CarePoint at Newcastle City Council, 2nd Floor, Westgate Community Complex, West Road, Newcastle upon Tyne, NE4 9LU.

Email

• The main email address is ASCP@newcastle.gov.uk.
• The internal admin email address is ASCPadmin@newcastle.gov.uk.

Referral Forms for professionals

Please see Safeguarding Adults Initial Enquiry.

If you are concerned that an adult is in imminent danger from abuse or neglect, or that a criminal act has taken place you should contact the police by dialling 999.

Children

 Phone

• 0191 277 2500 (weekdays 8:45am to 5pm);
• 0191 278 7878 (Evenings and Weekends).

Please see Report a concern about a child or young person.

If you are concerned that a child is in imminent danger from abuse or neglect, or that a criminal act has taken place you should contact the police by dialling 999.

See: Newcastle Safeguarding Adult Board.

They set out specifically how the Local Authority works with other organisations in the area, such as the police and the ICB to fulfil the requirements of the Care Act, including how they:

1. Prevent and protect adults at risk from abuse;
2. Empower and support adults to make their own choices;
3. Investigate actual (or suspected) abuse or neglect; and
4. Support adults who are at risk of, or experiencing abuse or neglect.

All safeguarding processes, forms and guidance can be found on their website please see Newcastle Safeguarding.